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Jujube and Chowhound Not on Speaking Terms?

If you like good restaurants, and enjoy trying interesting places when you're in a new town, then you probably know the web site Chowhound. They offer a forum of message boards where people can trade recommendations, discuss the newest restaurants, debate the best BBQ, and so on. The forums tend to be casual and easy going, with everyone just looking for a good meal.

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But I got an interesting email the other day, and I have no idea what it means.

Responding to someone looking for a good lunch spot in Chapel Hill, I recommended: Sandwich, Panzanella and Jujube. Obviously there are other great restaurants, but I threw those out. Shortly after I made the post, I received this response from a moderator:

Sorry about this, but unfortunately we're not accepting any postings about Jujube at this time. We apologize for the inconvenience. A copy of your post is included below. Would you mind reposting your message without that reference?

I asked for an explanation, but no one responded. Frankly, I find this odd and disturbing I understand the need for moderators in a public and anonymous forum, but this strikes me as something entirely different. Either Jujube doesn't want to be talked about, and has somehow limited the discussion, or Chowhound is doing this proactively for some bizarre reason. There could be other explanations, of course, but these are the first to come to mind.

Obviously, it's the internet. You have to take everything with a dose of skepticism and assume you're not getting the full story. But I would at least have expected an explanation from Chowhound. They operate a public forum (as "public" as it can be, being privately owned), and I dislike the idea that they are facilitating this.

Perhaps I'll give Jujube a call and see what they say. Very odd, to say the least. If anyone knows what's going on here, I'd love to hear it.

That posting includes a comment from Jujube, explaining things from their end. Interesting read, if you're into food and internet forum dramas. Essentially, it seems Chowhound deletes Jujube posts because they believe the restaurant shills on the site. But the owner has been openly defending himself and the restaurant, and it seems the post-deleting has been going on for some time. Very, very odd.



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Posted in Home Improvement Post Date 10/26/2016






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